Xact! Resources, Inc. is a full service collection agency that serves its clients and collections with a smile. Xact! is 100 percent women owned and certified by the Women’s Business Development Center and the Women’s Business Enterprise National Council – meeting all supplier diversity requirements.
Different from other agencies, we offer the Xact! Triple C Process or Credit, Customer Service, Collections. We customize our solutions to our client’s needs, optimizing credit policy, improving customer relationships and managing your collections process – giving you the time to focus on your business instead of overdue accounts.
Terri Shepherd, Xact! Resources, Inc.
Terri Shepherd is founder and CEO of Xact! Resources, Inc. When she isn’t in the office, she devotes a significant amount of time to member organizations. She is a National Director for the American Collectors Association, the Executive Director of the Minnesota Association of Collectors, and an active member of the Women’s President Organization and Women’s Business Development Center. She is also a committee member of the United States Chamber of Commerce’s International Policy Committee, the Small Business Council and International Trade Subcommittee. Terri’s most recent endeavor is Xact! Due Diligence, an investigations company and subsidiary of Xact! Resources. In her free time, she travels the United States frequently speaking at events and forming new relationships everywhere she visits.
Credit Solutions:
Xact! Consultants advise and assess risk with your company’s credit policy, enhancing it according to your goals and preferences. We work with you the entire way, reducing the burden and time of analyzing credit plans and building upon your company’s vision.
Customer Relationships:
Fact! It costs more to find new customers then to maintain old ones. Xact! treats your customers with care offering courtesy calls, friendly reminder letters and customized content variable messaging. Keeping in constant communication with customers improves the odds of collection.
Collection Management:
Xact! serves businesses through commercial and consumer debt recovery with a combined 85 years of industry operations and knowledge by its’ principals.

